Welcome to Parmilix. These Terms & Conditions (“Terms”) govern your use of our website and your purchase of products from Parmilix, a sole proprietorship engaged in the import and export of spices, herbs, food products, and related agricultural commodities. By accessing our website or placing an order, you agree to be bound by these Terms.
1. Business Information
Business Name: Parmilix
Business Type: Sole Proprietorship
Business Activity: Import and Export of Spices, Herbs, Food Products, Agricultural Commodities, and Related Products.
2. Acceptance of Terms
By accessing this website, requesting a quotation, placing an order, or engaging in business with Parmilix, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
3. Products
Parmilix supplies spices, herbs, seasonings, food products, agricultural commodities, and related products. Product specifications, packaging, weight, availability, origin, and pricing may vary depending on market conditions, customer requirements, and applicable regulations.
Images displayed on the website are for illustrative purposes only and may differ slightly from the actual products.
4. Orders and Acceptance
All purchase orders are subject to acceptance by Parmilix.
We reserve the right to:
- Accept or reject any order.
- Limit quantities.
- Modify product availability.
- Cancel orders due to pricing errors, stock shortages, export restrictions, or unforeseen circumstances.
An order shall be considered confirmed only after written acceptance by Parmilix.
5. Pricing
All prices are subject to change without prior notice unless otherwise agreed in writing.
Prices may exclude:
- Taxes
- Customs duties
- Import duties
- Shipping charges
- Freight charges
- Insurance
- Inspection fees
The customer is responsible for any applicable taxes, duties, and government charges unless otherwise agreed.
6. Payment Terms
Payment terms shall be agreed upon before shipment.
Accepted payment methods may include bank transfer, letter of credit (L/C), advance payment, or any other mutually agreed payment method.
Failure to make payment may result in delayed shipment, suspension of services, or cancellation of the order.
7. Shipping and Delivery
Delivery schedules are estimates only and may vary due to:
- Production schedules
- Shipping delays
- Customs clearance
- Weather conditions
- Port congestion
- Government regulations
- Force majeure events
Parmilix shall not be liable for delays beyond its reasonable control.
The risk of loss passes to the buyer according to the agreed Incoterms® specified in the sales contract or purchase order.
8. Import and Export Compliance
Customers are responsible for ensuring compliance with all import laws, regulations, licensing requirements, and customs procedures applicable in their respective countries.
Parmilix complies with applicable Indian export laws and regulations but shall not be responsible for import restrictions imposed by the destination country.
9. Product Quality
Parmilix strives to supply products that meet agreed specifications and applicable quality standards.
Where applicable, certificates such as Certificate of Analysis (COA), Phytosanitary Certificate, Fumigation Certificate, Health Certificate, or other export documentation may be provided as agreed.
Customers should inspect products immediately upon receipt and notify Parmilix in writing of any quality or quantity concerns within the agreed inspection period.
10. Returns and Claims
Due to the nature of food and agricultural products, returns are accepted only where:
- The product delivered differs materially from the confirmed order.
- The goods are damaged during transit (where responsibility lies with Parmilix under the agreed shipping terms).
- A valid quality claim is supported by appropriate evidence.
Claims submitted after the agreed inspection period may not be accepted.
11. Intellectual Property
All content on this website, including text, logos, images, graphics, product descriptions, and branding, is the property of Parmilix unless otherwise stated.
No content may be copied, reproduced, distributed, or used without prior written permission.
12. Limitation of Liability
To the fullest extent permitted by law, Parmilix shall not be liable for any indirect, incidental, consequential, or special damages, including loss of profits, business interruption, or loss of business opportunities arising from the use of our products or services.
Our total liability shall not exceed the purchase price paid for the specific goods giving rise to the claim.
13. Force Majeure
Parmilix shall not be responsible for any delay or failure to perform its obligations due to events beyond its reasonable control, including natural disasters, pandemics, war, strikes, transportation disruptions, government actions, export restrictions, or other force majeure events.
14. Third-Party Services
Where shipping, logistics, inspection, certification, insurance, or customs services are provided by third parties, Parmilix shall not be responsible for their acts, omissions, or delays.
15. Privacy
Personal information collected through this website will be handled in accordance with our Privacy Policy and applicable data protection laws.
16. Amendments
Parmilix reserves the right to modify these Terms & Conditions at any time. Updated versions will be published on this website and will become effective immediately upon posting.
17. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts located in the place where Parmilix is registered or carries on business, unless otherwise agreed in writing